In a nutshell, Transactional Bulk SMS are the types of messages which can be sent to customers to pass the information with respect to the service or product. Transactional SMS are templates that are based on SMS as well as ‘n' amount of templates that are created. Here's presenting some benefits of transactional SMS.
1. Integration with triggered behaviors
The transactional text can get integrated with the websites or software sent to the customers based on some behavioral trigger. There are certain websites using triggered text message confirmation at the time when customers proceed with the payment of the bill. It happens to be an added courtesy of building trust. Additionally, it also helps in cutting down on customer service calls.
2. An Impressive Reach
Unlike the rest of the types of marketing, the Transactional Bulk SMS are sent to DND or do not disturb numbers. This is done by the Bulk SMS Reseller due to the fact that the recipient initiates the conversation with the respective businesses initially. In a nutshell, they get ‘opted in' and are contacted with exclusively the transactional texts. Regardless of whether it's an American customer or an Indian customer, the aforementioned statement is true for all.
3. Capabilities of Bulk SMS
The fact is that the transactional messages are never confined to only one recipient exclusively. Any company can make the best use of bulk SMS in order to contact several users on a single account upon hitting their data limit that is shared. The company, at the tipping point, can always launch any transactional text that can alert the users of overage charges. But in certain cases, the transaction by a Bulk SMS Reseller triggers one or two text messages. Online purchase can trigger the shipment tracking information right after two days. Or, registering a conference call can also trigger a reminder of the event.
4. The capabilities of Two-way SMS service
Consumers often feel that the capability of turning a notification into the two-way dialogue is immensely essential. As a matter of fact, a business can make the best use of transactional text messages in order to elicit the response by utilizing key phrases such as ‘Reply YES to confirm'. This can also mark an introduction to a conversation.
5. A Rapid Reach
A greater amount of text messages are opened within a few minutes upon sending. Not only is it a good thing for business but also it is excellent for customers who seek specific information like reminders, passwords, and more. For example, airlines that are in need of reaching passengers or picking them up can use the transactional text messages in order to communicate seamlessly.
Thus, this concludes everything to shed light on the importance of transactional text messages. Hopefully, this guide has enlightened the importance of using transactional text messages. Opting for a Bulk SMS Reseller is an outstanding technique of augmenting your business with leads.
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